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SPECIALIZING IN LASER
PRODUCTS SINCE 1994

1-800-975-1575

Questions or Concerns, Feel Free To Call or e-mail
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RETURN INFORMATION

All returns must be made within 30 days of the date of purchase. All returns must be in new, unused and re-sellable condition, including packaging, accessories and documentation. No items will be accepted which have been subjected to abuse, including dropping, misuse, modification, soldering, or alteration. Prior to returning any item, please call Customer Service for a Return Authorization Number (RA#). No returns or credits allowed without first obtaining a Return Authorization Number (RA#). All returns are the responsibility of the customer. Shipping charges are not refundable. CALPAC LASERS is not responsible for customs charges, duties, taxes, or return freight. CALPAC LASERS may, at its sole discretion, either return the product to the customer without issuing a refund, or charge a restocking fee if returned product is not in new, resellable condition.

For Customer Service, please call: 1-800-975-1575 (US) or 1-970-879-2225 (INTL).

WARRANTY INFORMATION

All items carry a 90 day limited warranty from the date of purchase unless otherwise noted. No items will be accepted which have been subjected to abuse, including dropping, misuse, modification, soldering, or alteration. Prior to returning any item, please call Customer Service for a Return Authorization Number (RA#). No returns or credits allowed without first obtaining a Return Authorization Number (RA#). All returns are the responsibility of the customer.

Laser Diode Modules are warranted against "Dead on Arrival". There are many factors that determine the actual Laser Diode Module life expectancy, such as temperature, humidity, length of continuous use, etc. Because we have no control over these factors, CALPAC LASERS cannot guarantee a minimum Laser Diode Module life expectancy. For best performance, Laser Diode Modules should not be used for more than 8 hours per day. For 24/7 applications, the use of multiple Laser Diode Modules is suggested. Contact a CALPAC LASERS sales representative at 1-800-975-1575 (US) or 1-970-879-2225 (INTL) for questions regarding your specific laser application.

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